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About us

We are Andy and Victoria Rossiter a husband and wife team.

Andy joined Waterstone’s 24 years ago and has managed Waterstone’s and Ottakars stores, including Plymouth, Portsmouth, Manchester Deansgate and Cardiff. He was the final Ottakar’s Manager of the Year in 2006.

Victoria used to be a secondary school teacher who taught in this country and abroad.  She runs our Childrens areas in the stores as she has an expert knowledge of high quality literature for children and young people. She also selects all of our cards and stationery ranges.


Richard Thorne joined us in June 2011 as Branch Manager of both stores and has brought 10 years of bookselling experience gained  in Borders and Waterstone’s.

We’ve tried to do something about his hair over the last year but he continues to resist our jibes!



flower girl dresses


Rusty joined us in November 2011. He enjoys talking to people and is a local Youth Worker, and loves reading comic books. He runs our book group every month in the Ross store.


Carol Bloomfield joined us in early 2012, and is seen here on the left standing next to Emylia Hall. She used to be an Assistant Manager in Waterstones Cheltenham, but is now putting her experience to good use as our Events Manager. We think she is the best pitcher outside of American Baseball!




The three of us on the opening day of our Monmouth store in November 2011.